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Daily Archives: March 16, 2020

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Happy Hotel Guests: 5 Ideas to Improve Customer Satisfaction

BlogBy Bryce HamlinMarch 16, 2020

As competitive as the hospitality industry is, it’s essential to maintain best practices and keep up-to-date with the needs and wants of its customers. In today’s age, customers are seeking experiences beyond a comfortable bed and a hot shower. They want personalized experiences, unique amenities, and an overall feeling of being well taken care of…

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